Hi Yuan,
Thank you for taking the time to leave a review for our Cygnus Lifetime Prepaid Data eSIM. We are sorry for any inconvenience you experienced with the Cygnus eSIM.
Your satisfaction is important to us, and we would like to address your concerns promptly.
We would appreciate it if you could provide us with more details about your experience via email as our team has contacted you, so that we can better understand the issue and take appropriate measures to resolve it. Our team is dedicated to ensuring the highest level of customer satisfaction, and we value your input in helping us improve our services.
Please feel free to reach out to our customer support team directly, and we will do everything we can to assist you and make things right. We appreciate your patience and understanding.
Best regards,